ITSM Training


ITSM Consulting

ITSM Certification

ITILElite LLC is an IT Service Management company headquartered in Austin, Texas.

We specialize exclusively on providing IT Service Management solutions and services in the following areas:

IT Service Management Consulting – We assist our clients in implementing people, process, product and partner solutions as they move to adopting the ITIL, (The Information Technology Infrastructure Library) framework, and ISO20000 (The International Standard that governs IT Service Management) standards.

Our progressive, transformative, consulting methodology ensures an iterative process of assessment, training, workshops and implementation services to ensure that your organization arrives at its service delivery goals.

ITIL Education and Training– We provide certification training using our own accredited materials and instructors at one of our partner’s facilities or at your facility in the following specialties:

  • ITIL 2011 Foundations
  • ITIL 2011 Lifecycle Modules
  • ITIL 2011 Capability Modules
  • ITIL 2011 Expert Course.


ITILElite’s structure is one of our areas of focus and expertise. Specifically, our subject matter and industry experts have been trained and certified to the highest and latest product and framework levels to provide our customers with an outstanding level of service and solution.